Medical and Healthcare
Communications that Connect
I help healthcare and industry organizations translate complex science into clear, compelling messages for patients, caregivers, healthcare professionals, and stakeholders
Services
With 25+ years of experience in medical and healthcare communications, I partner with pharmaceutical and biotech organizations, healthcare systems, academic medical centers, and medical communications agencies to develop high-impact content across channels.
My work spans clinical trial communications, patient and HCP education, healthcare web content, and research storytelling, always grounded in scientific accuracy, strategic insight, and a human-centered approach.
Services Snapshot
Clinical Trial Communications
Patient- and caregiver-facing recruitment materials, study education content, visit guides, and copy refinement that supports understanding and engagement.
Patient & HCP Education & Marketing
Healthcare marketing and educational content designed to inform, reassure, and support decision-making across audiences.
Web & Research Storytelling
UX-informed website writing, SEO-aware content development, investigator profiles, research features, and institutional communications.
Why Work With Me
A Trusted Communications Partner in Healthcare and Clinical Research
• Clear, polished writing that preserves scientific accuracy
• Strong health literacy awareness and audience sensitivity
• Strategic thinking that supports larger communication goals
• Fast turnaround and consistent attention to detail
• Extensive experience supporting high-visibility organizations and teams
Who I Work With
I support organizations and teams including:
• Pharmaceutical and biotech companies
• CROs and clinical research teams
• Healthcare systems and hospitals
• Academic medical centers and research institutions
• Medical communications agencies and creative teams
About
Clear, Credible Healthcare Writing — Grounded in Science and Shaped by Empathy
I’m Jennifer Long, a medical and healthcare communications consultant with more than two decades of experience developing content for healthcare systems, research institutions, and life sciences organizations.
Throughout my career, I’ve worked at the intersection of science, strategy, and storytelling, helping teams communicate complex medical information in ways that are accurate, accessible, and meaningful to the people who need it most.
My Background
My experience includes leadership in research communications at one of the nation’s leading pediatric research institutions, as well as years of consulting work supporting organizations across healthcare and clinical research. I’ve written for patients, caregivers, healthcare professionals, researchers, and institutional stakeholders—always adapting tone, depth, and structure to fit the audience and purpose.
Whether I’m developing clinical trial materials, refining HCP content, writing a healthcare web page, or profiling a researcher, my focus is the same: clarity, credibility, and connection.
My Approach
Medical writing should be more than technically correct—it should also be readable, engaging, and appropriate for the real people behind the message. I bring three core strengths to every project:
• Scientific accuracy
• Strategic clarity
• Human-centered communication
Clients often bring me in to refine content that is medically accurate but overly technical, too dry, or not aligned with the intended audience. My goal is always to preserve the integrity of the science while making the message easier to understand and act on.
What It’s Like to Work Together
Clients value my ability to step in quickly, understand complex information fast, and deliver polished work that’s ready to use.
You can expect:
• Clear communication and dependable timelines
• Thoughtful editorial and strategic input
• Writing that reflects both professionalism and empathy
• A collaborative working style and high attention to detail